— Delivery Info —

Packaging

Prints are available unframed only, and will be delivered in a postal tube. This is because glass panels often break in the post, no matter how well they are packaged! But, all my prints are the same size and fit standard frame size W28cm X H35cm (14" X 11") which are easy to source online and in shops.

 

Ordering & Payment 

When placing your order please let me know what delivery you would like (see Package & Postage costs below). Once you have ordered, I will email you an invoice for the full amount. After the invoice is paid I'll email you a receipt as confirmation. I transfer the £5 charity payment to the relevant charity in batches (so after a certain number of prints have been sold). 

 

Delivery

I will always aim to get your print to you as soon as I can, but cannot be held to dispatch dates. As soon as you item is ready for dispatch I will notify you by email.

 
Package & Postage costs

UK:
UK Standard Second Class - £3.90*
UK Standard First Class - £4.40*
UK Signed for First Class - £5.40
UK Guaranteed -  £8.25

EU:
EU International Tracked & Signed - £9.70

Rest of World:
ROW International Tracked & Signed  - £11.05

* Please note that if you choose UK Standard First Class Delivery or UK Standard Second Class Delivery I cannot be held responsible for any print that does not arrive with you.


Returns

If you're not completely satisfied, you can return your print within seven days of delivery for a full refund. Just contact me and let me know why you don't like it and send the print back in its original condition and packaging. I'll refund you the full amount on your invoice, but you will be responsible for the return delivery cost.

If your print is damaged on delivery, please let me know within 24 hours of the delivery with a photo of the damage. I will then assess the claim with the courier and offer a refund or exchange where necessary.

 

VAT
I am not VAT registered so this will not be added to your invoice. Yout total price will be the cost of print as advertised, plus the cost of your postage from the choices above.